SHIPPING AND DELIVERIES
GREEN LOVE OFFERS FREE SHIPPING ON ALL ORDERS OVER $150 WITHIN AUSTRALIA
Orders that are placed before 2pm (EST) each business day from Monday-Friday are packed and dispatched on the same day for next day delivery. For all orders within Australia, Green Love uses Australia Post Eparcel. You have a choice to select either standard or express shipping when purchasing your items at the checkout.
Delivery times within Australia are subject to Australia Post network terms and conditions. If you have any questions regarding your parcel delivery time or if you’re unsure if your delivery address is within the Australia Post express next day delivery network please contact:
Australia Post Customer Service on13 POST (13 7678)
Australia Post Express offers next business day delivery if you live in the metropolitan area. If you don’t live in the metropolitan area express parcels can take 2-3 business days to arrive. Australia Post Standard Eparcel can take up 3 to 5 business days to arrive.
Our EBoutique warehouse is not open on weekends or public holidays, therefor all orders made during these days will be processed on the next business day.
Depending on Australia Post’s Holiday Schedule, there may be a delay on orders during holiday periods. Please check the Australia Post website www.auspost.com.au before to placing your order at Green Love.
TRACKING YOUR ORDER
Once your order leaves our warehouse you will receive an email with a tracking number to track your parcel with Australia Post. Please note that if you don’t fill out your email address we will not be able to send you a confirmation or tracking number.
If you are not home at the time of delivery you will be left a card and your parcel will be taken to your local Australia Post.
Your parcel can be tracked by going to www.auspost.com.au
SHIPPING RATES FOR ALL ORDERS UNDER $150
Express shipping with in Australia is $12
Standard shipping with in Australia is $8
All parcels must be signed for on delivery, therefor if you are not present at time of arrival, your parcel will be sent to the nearest Australia Post Office. You will be left a card stating which Post Office it is at. Identification will be needed in order to pick up your parcel.
International Express delivery costs $40.00AUD (2-3 business days)
International Standard delivery costs $20.00AUD (3-10 business days)